"You're In Charge" with Glenn Pasch
Welcome to a podcast designed specifically for those of you who are navigating the exciting yet challenging world of leadership. It's a common scenario – individuals being promoted in business, only to find themselves stranded when it comes to steering their teams towards success. The result? Countless hours lost in search of the right direction.
If you've ever found yourself in that situation, pondering, "Where do I even begin?" or "What's my next step?" – don’t worry. Whether you're taking your first steps into leadership or have a few years of experience under your belt, this podcast is tailor-made for you.
I'm your host, Glenn Pasch, and over the years, I've had the privilege of teaching countless leaders, equipping them with a structured approach to cultivate consistent high-performing teams.
Every week, you'll be treated to insightful conversations with accomplished leaders. They'll share their own journeys, offering not just inspiration but also tangible strategies designed to empower you to become the kind of leader you aspire to be.
Welcome to the "You're in Charge. Now What."
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Thanks to all for making us one of the top 20 Personal Development Podcasts in the world. https://blog.feedspot.com/personal_development_podcasts/
Glenn Pasch is CEO of PCG Digital, a leading digital marketing agency specializing in helping businesses get customers raving, recommending & returning for more. He is a speaker & author of "The Power of Connected Marketing"Linkedin: https://www.linkedin.com/in/glennpasch/Personal Website http://glennpasch.com/Company website: https://pcgdigital.com/
"You're In Charge" with Glenn Pasch
How to Sell More with Shawn Armorer
How to sell more is a common question most companies struggle with every month. What is holding us back? Why are we not maximizing our opportunities? Do I have the right people or process?
Are you ready to elevate your leadership game and build high-performing teams? In this episode of "You're In Charge," Glenn Pasch sits down with Shawn Armorer, CEO and founder of BDC Alchemy, to uncover leadership strategies, customer engagement tips, and proven processes that help businesses succeed. Whether you're a new leader or looking to refine your skills, this conversation is packed with actionable insights to grow your team and improve your operations.
From optimizing dealership workflows to understanding the power of data, Shawn shares his expertise on tackling common business challenges like wasted opportunities, inefficient processes, and customer retention. Discover how shifting your focus from "more leads" to refining your processes can unlock untapped potential and drive sustainable growth. Plus, hear Shawn's take on the evolving role of AI in sales and customer engagement, and how businesses can integrate these tools for successful implementation.
Key takeaways include:
- Building consistent processes to maximize existing opportunities.
- Coaching your team for better performance and customer interaction.
- Using data-driven strategies to boost efficiency and results.
- Understanding the role of AI in customer engagement and where it fits in your business.
About Glenn Pasch: Glenn Pasch is an accomplished leadership coach, author, and speaker dedicated to helping leaders build successful, dynamic teams. With years of experience, Glenn focuses on simplifying complex strategies into actionable steps that drive results. His mission? To empower leaders to achieve their goals and inspire their teams.
If you found value in this episode, don’t forget to like, comment, and subscribe to the channel! Share this video with others in your network who are looking to master their leadership skills and create lasting success. Let us know your thoughts in the comments—we’d love to hear how these strategies resonate with you!
#businessdevelopmentcenter #bdcmanagement #bdcmanager #businessdevelopment #leadershipstyles
CHAPTERS:
00:00 - Intro
01:42 - Industry Changes and Trends
07:54 - Key Data Insights
11:04 - Role of the BDC Manager
13:14 - Purpose of Today's Discussion
19:05 - Importance of Understanding
21:05 - Challenges of the Siloed Approach
23:13 - Evaluating the BDC Strategy
27:24 - Systems-Level Problem Solving
31:11 - BDC vs. Internet Sales Effectiveness
32:40 - Customer Engagement at Dealerships
33:58 - Strategies for On-Lot Interaction
38:20 - Quality of Leads
41:09 - Identifying Upstream Issues
49:15 - AI Applications in Automotive
58:35 - Finding Inspiration
01:01:10 - Future Projects to Embrace
01:03:05 - Connecting with Me
01:03:10 - Team Acknowledgments
01:03:20 - Supporting the Show
01:04:18 - Outro
Enjoy!! Don't forget to share this out, subscribe to the show and leave us a review or comment.
Shawn is the owner and founder of BDC Alchemy With over 2 decades of
automotive industry experience, Shawn has become a galvanized industry
authority on building customer focused operating models also known as BDC.
As a BDC growth expert, he assists automotive dealerships in architecting
revenue generating BDC departments. By surgically dialing into the BDC
department, he strategically aligns the BDC initiatives with those of the sales
& service departments in order a to achieve sustainable business growth.
With humble beginnings washing cars, he understood earlier on that to truly
get results that generate sustainable revenue, our focus needs to be at the
systems level as opposed to the results level.
Shawn has